How we use your information

When you send a repair request through this website, we collect the details you enter: your name, phone number, email, city or neighbourhood, the appliance, and any optional details you provide.

What we use it for

We use this information only to respond to your repair request: to contact you, confirm availability, and prepare for the visit. Your request is stored securely so it is not lost if an email notification fails.

No marketing

We do not add you to a mailing list, send newsletters, or sell or share your information for marketing. The consent checkbox on the form only covers being contacted about the request you sent.

Spam protection

The form includes a hidden field that helps us filter automated spam. It does not collect anything about you.

Questions or removal

To ask what we hold about you or to have your request deleted, email repair.homemend@gmail.com or call (604) 712-9660.